James Roberts Marketing

Privacy policy

Last updated: 13 August 2026

At James Roberts Marketing (“we”, “us”, or “our”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, or use our services.

By using this website, you agree to the terms outlined in this Privacy Policy.

1. Who We Are

James Roberts Marketing is a UK-based marketing and growth consultancy supporting small and medium-sized businesses with consultancy, digital marketing, SEO, and AI support services.

If you have any questions about this Privacy Policy or how your data is handled, you can contact us at:

2. What Information We Collect

We may collect and process the following types of personal information:

Information you provide directly

This may include:

  • Name
  • Email address
  • Phone number
  • Company name
  • Information submitted through contact forms, enquiry forms, or email communications

Information collected automatically

When you use our website, we may automatically collect information such as:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited
  • Time spent on pages
  • Referral source
  • General website usage data

This information helps us understand how visitors use the website and improve the user experience.

3. How We Use Your Information

We use your information to:

  • Respond to enquiries and provide requested information
  • Deliver consultancy and marketing services
  • Communicate with you about projects or services
  • Improve our website, services, and user experience
  • Analyse website performance and marketing effectiveness
  • Comply with legal and regulatory obligations

We will only process your personal data where we have a lawful basis to do so under UK GDPR.

Under UK data protection law, we rely on the following lawful bases:

  • Consent — where you have given clear permission
  • Legitimate interests — where processing is necessary for running and improving our business
  • Contractual necessity — where processing is required to deliver services you have requested
  • Legal obligation — where we are required to comply with legal requirements

5. Cookies and Analytics

Our website may use cookies and similar technologies to improve functionality and analyse website usage.

These may include:

  • Essential website cookies
  • Analytics tools such as Google Analytics
  • Performance and functionality cookies

You can control or disable cookies through your browser settings.

Where required, we will request consent before placing non-essential cookies on your device.

6. Third-Party Services

We may use trusted third-party tools and service providers to support our business operations, including:

  • Website hosting providers
  • Analytics platforms
  • Email and CRM systems
  • Scheduling and communication tools

These providers only process data where necessary and are expected to handle it securely and in accordance with applicable data protection laws.

7. Data Retention

We only retain personal information for as long as necessary to:

  • Fulfil the purposes outlined in this policy
  • Meet legal, accounting, or regulatory requirements
  • Resolve disputes or enforce agreements

When information is no longer required, it will be securely deleted or anonymised.

8. Your Rights

Under UK GDPR, you have rights regarding your personal data, including the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your data
  • Object to or restrict certain processing activities
  • Withdraw consent where processing is based on consent
  • Request transfer of your data in certain circumstances

To exercise any of these rights, please contact us using the details above.

You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO).

9. Data Security

We take reasonable technical and organisational measures to protect personal information from unauthorised access, loss, misuse, or disclosure.

However, no online transmission or storage system can be guaranteed to be completely secure.

This website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.

We encourage you to review their privacy policies separately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or business operations.

Any updates will be published on this page with a revised “Last updated” date.

12. Contact

If you have questions about this Privacy Policy or how your data is handled, please contact:

James Roberts Marketing
Email: info@jamesrobertsmarketing.co.uk
Website: jamesrobertsmarketing.co.uk